Sunday, May 27, 2012

IE 9 keeps on crashing

I had an issue with my IE 9 browser. Eveytime I try to download plug-ins or even open pdf documents it keeps on  crashing.

I was able to resolve the issue by doing the following:

1. Open event viewer > application log and get the error event. In cmy case the event log was Event 1000:

Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d

Faulting module name: bhoclass.dll, version: 1.0.0.1, time stamp: 0x4f79fd40

Exception code: 0xc0000005

Fault offset: 0x000055e6

Faulting process id: 0x3dc

Faulting application start time: 0x01cd3c79c9855c17

Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Faulting module path: C:\ProgramData\Codecv\bhoclass.dll

Report Id: 076e16d1-a86d-11e1-9764-0024e83aa075

2. Focused on the  Faulting module path: C:\ProgramData\Codecv\bhoclass.dll and made sure bhoclass.dll is not a melicious code (which was not).

3. Went to add/remove program and found Codecv installed. Removed Codecv and that fixed the issue.


I would also recommend to get a good malware applicaiton to scan the machine.

Tuesday, December 27, 2011

ENOW Mailscape

We have deployed Exchange 2010 and wanted to use a tool that monitors our Exchange environment. We did deploy ENOW Mailscape and are happy with this tool for the following reasons:

1.       Ease of deployment.
2.       Simple and intuitive user interface.
3.       Proactive monitoring.

Friday, July 1, 2011

CRM 2011 two warnings messages when launching Deployment Manager

We did a new install for CRM 2011 RTM on a machine that has Windows 2008 R2 Ent. and SQL 2008 R2 Ent. The installation went fine and we did not encounter any issues.However, when we launched Microsoft CRM Deployment Manager we got the two warning messages:

"Reporting is not enabled"
"One or more server roles are missing from this deployment"
















We have tried to re-install the Reporting Extensions for SQL and rebooted the machine several times to no avail.

So, I called MS support and the support engineer sent me  CRM 2011 diagnostic tool (do search and you can download it from the net). After we had run the tool we found the following:


================================================================================
                  SQL: Server Table Information [MSCRM_CONFIG]
================================================================================
>>           CRM
[Id......................................]: a29ccb04-21a3-e011-af81-005056a10003
[Name....................................]: CRM
[PodId...................................]: 00000000-0000-0000-0000-000000000000
[Roles...................................]: 86278415
[ScaleGroupId............................]: 00000000-0000-0000-0000-000000000000
[State...................................]: 1
[UniqueifierId...........................]:
[Version.................................]: 5.0.9688.583
[IsDeleted...............................]: False


HKEY_LOCAL_MACHINE\Software\Microsoft\MSCRM[CRM_Server_Serviceability_Version]: 5.0.9688.596

HKEY_LOCAL_MACHINE\Software\Microsoft\MSCRM[CRM_SrsDataConnector_Serviceability_Version]: 5.0.9688.583

So, to resolve the issue is a simple as check for Widows Updates and you might see the following updates:













Go ahead and install the updates, then reboot the machine and that should fix the issue.